Privacy Policy
Last updated: August 18, 2026
The Crescent House 1887, LLC and The Chimes Events, LLC ("we," "us," "our") run this website. This policy explains what information we collect from visitors, how we use it, and the choices you have. We keep it in plain English on purpose.
Information we collect
We only collect information you choose to give us. When you fill out an inquiry, tour, event, workspace, or donation form on this site, we receive the details you enter, which may include your name, business name, email address, phone number, the type of inquiry you select, and the message you write.
Like most websites, our hosting provider may automatically log basic technical information about visits, such as browser type, device type, pages viewed, and approximate location derived from your connection. This is standard web server behavior used for security and performance.
How we use your information
- To respond to your inquiry and communicate with you about tours, events, workspace, or other services
- To prepare quotes and reservations and to provide our services
- To process and acknowledge donations, where applicable
- To maintain the security and performance of this website
We do not sell your personal information, and we do not share it with third parties for their marketing.
Who processes your information
Form submissions on this site are delivered to us through Netlify Forms, a form-processing service, and arrive in our business email (Google Gmail). This website is hosted on Netlify. The typefaces you are reading are served by Google Fonts, so loading a page sends your IP address to Google. Google Fonts sets no cookies, and Google states that it does not use these requests to build advertising profiles. Online donations are handled by Stripe, which processes the payment and the card details; we never see or store a card number. Each of these providers processes data on our behalf under their own privacy and security practices.
Cookies
This site does not set advertising or tracking cookies. If we add visitor analytics in the future, we will update this policy to describe it.
Your California privacy rights
If you are a California resident, you have the right to request what personal information we have about you, to request that we delete it, and to request that we correct it. We honor these requests regardless of whether the law technically requires a business of our size to do so. We will never treat you differently for exercising these rights.
To make a request, email us at privacy@thecrescenthouse1887.com or call (951) 718-4204. We will verify your identity using the contact details you originally provided and respond within 45 days.
You may also write to us by mail at: The Crescent House 1887, 201 W. Graham Avenue, Lake Elsinore, CA 92530.
Do Not Track
Because this site does not track visitors across other websites, it does not respond differently to browser "Do Not Track" signals. There is nothing to opt out of.
Children's privacy
The Crescent House is a public venue that welcomes guests of all ages for tours and events. This website, however, is intended for adults arranging visits, rentals, and services, and it is not directed to children. We do not knowingly collect personal information online from children under 13. If you believe a child has provided us information through this site, please contact us and we will delete it.
How long we keep information
We keep inquiry and reservation details for as long as needed to respond and to service any resulting booking or event, and for reasonable business record-keeping afterward. You can request deletion at any time using the contact details above.
Changes to this policy
If we change this policy, we will post the updated version on this page with a new "last updated" date.
Contact
The Crescent House 1887, LLC and The Chimes Events, LLC
201 W. Graham Ave, Lake Elsinore, CA
Email: privacy@thecrescenthouse1887.com
Phone: (951) 718-4204
This page is also available in Spanish. If the two versions differ in any way, the English version is the one that applies.
← Back to The Crescent House